For users to feel good about an application, they need to feel as if
they understand it. Making it as simple as possible for them to
understand-even if that simple understanding is completely
inaccurate-is designing the obvious. Of course, the inaccurate
understanding has to be useful as a way of thinking and simplifying
(...)
In other words, it's OK if the user is completely wrong in her
perception of what is happening as long as her sense of understanding
makes her feel good and competent, and she can accomplish her goals
with her understanding, regardless of how faulty it might be.